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Standard User BuckleZ
(fountain of knowledge) Sat 16-Apr-11 15:44:22
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New Router


[link to this post]
 
Are Sky having issues dispatching routers at the moment? I had a new one requested on the 10th April, and in MySky it's still showing as "We are processing your order"

Doesn't it usually show the date it was sent once its left the warehouse....

Sky Broadband
Unlimited
Standard User acpsd775
(member) Sat 16-Apr-11 16:09:23
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Re: New Router


[re: BuckleZ] [link to this post]
 
Id also be interested in knowing the answer to this as i go live on Tuesday and i still have not got mine and its showing the same in my sky as BuckleZ is.

Ash

-------------------------------------------------------------
Virgin Media 50Mb/s
http://speed.io/pics/4107/0447/speed.io.png
2004: Blueyonder 256k/512k => 2006: Blueyonder 2Meg => 2009 Virgin Media 10Meg => 2009/10 Virgin Media 50Meg => 21/04/2011 sky Unlimited

Desktop 1 Intel Core i5 2500 4gig DDr3 1333 64GB SSD 250gig sata 3 HDD 1TB sata 2 HDD Blu-ray RW Nvidia 8800GTS Win 7 Pro
Desktop 2 Intel Atom 330 2gig DDR2 677 250gig sata 2 HDD DVD-RW Win 7 Pro
[img]http://mypsn.eu.playstation.com/psn/profile/ACPSD775...[/img]
Standard User Spuddy
(regular) Sat 16-Apr-11 16:46:12
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Re: New Router


[re: BuckleZ] [link to this post]
 
Yes they are.

Best thing to do is go on their forums and mention your plight, and it should get sorted pretty quick, mine was.

Probably still not receive it until after my line is activated, but at least I know it's finally en-route.

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Edited by Spuddy (Sat 16-Apr-11 16:49:42)


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Standard User acpsd775
(member) Sat 16-Apr-11 17:08:02
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Re: New Router


[re: Spuddy] [link to this post]
 
thanks for advice done that lets see what happens

Ash

EDIT
got a PM off a sky rep on there and was told that my details would be passed on and something will be sorted ASAP still quite doubtful like lol

-------------------------------------------------------------
Virgin Media 50Mb/s
http://speed.io/pics/4107/0447/speed.io.png
2004: Blueyonder 256k/512k => 2006: Blueyonder 2Meg => 2009 Virgin Media 10Meg => 2009/10 Virgin Media 50Meg => 21/04/2011 sky Unlimited

Desktop 1 Intel Core i5 2500 4gig DDr3 1333 64GB SSD 250gig sata 3 HDD 1TB sata 2 HDD Blu-ray RW Nvidia 8800GTS Win 7 Pro
Desktop 2 Intel Atom 330 2gig DDR2 677 250gig sata 2 HDD DVD-RW Win 7 Pro
[img]http://mypsn.eu.playstation.com/psn/profile/ACPSD775...[/img]

Edited by acpsd775 (Sat 16-Apr-11 20:26:59)

Standard User Spuddy
(regular) Sun 17-Apr-11 10:22:49
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Re: New Router


[re: acpsd775] [link to this post]
 
I got one off Robert asking for details, then a few hours later Laura replied with my Royal Mail tracking number, so it does work.

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Standard User acpsd775
(member) Sun 17-Apr-11 12:10:47
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Re: New Router


[re: Spuddy] [link to this post]
 
there's some hope then i think that's who mine was off and yes they asked for my details fingers crossed smile have you actually got your router now then Spuddy ?

Ash

-------------------------------------------------------------
Virgin Media 50Mb/s
Sky Broadband Unlimited
http://speed.io/pics/4107/0447/speed.io.png
2004: Blueyonder 256k/512k => 2006: Blueyonder 2Meg => 2009 Virgin Media 10Meg => 2009/10 Virgin Media 50Meg => 21/04/2011 sky Unlimited

Desktop 1 Intel Core i5 2500 4gig DDr3 1333 64GB SSD 250gig sata 3 HDD 1TB sata 2 HDD Blu-ray RW Nvidia 8800GTS Win 7 Pro
Desktop 2 Intel Atom 330 2gig DDR2 677 250gig sata 2 HDD DVD-RW Win 7 Pro
[img]http://mypsn.eu.playstation.com/psn/profile/ACPSD775...[/img]
Standard User Klasnic
(learned) Sun 17-Apr-11 13:07:44
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Re: New Router


[re: acpsd775] [link to this post]
 
I had to PM Robert too and a few day later go an RM tracking number from him.
However all thats showing on RM website is this :
"The sender has advised us that item F***********GB will be posted into the Royal Mail network on the 2011-04-15"
Im due to go live tomorrow so hoping it turns up then.
Standard User acpsd775
(member) Sun 17-Apr-11 13:10:28
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Re: New Router


[re: Klasnic] [link to this post]
 
royal mail tracking is useless when ever ive used it the only update they give is once ive signed for it its like what use it that lol i hope it comes for you tomorrow i go live live Tuesday don't think ive got a chance in hell of getting it before i go live lol.

Ash

-------------------------------------------------------------
Virgin Media 50Mb/s
Sky Broadband Unlimited
http://speed.io/pics/4107/0447/speed.io.png
2004: Blueyonder 256k/512k => 2006: Blueyonder 2Meg => 2009 Virgin Media 10Meg => 2009/10 Virgin Media 50Meg => 21/04/2011 sky Unlimited

Desktop 1 Intel Core i5 2500 4gig DDr3 1333 64GB SSD 250gig sata 3 HDD 1TB sata 2 HDD Blu-ray RW Nvidia 8800GTS Win 7 Pro
Desktop 2 Intel Atom 330 2gig DDR2 677 250gig sata 2 HDD DVD-RW Win 7 Pro
[img]http://mypsn.eu.playstation.com/psn/profile/ACPSD775...[/img]
Standard User Klasnic
(learned) Sun 17-Apr-11 13:12:08
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Re: New Router


[re: acpsd775] [link to this post]
 
Will let you know fed up of this 3G dongle lol.
Standard User acpsd775
(member) Sun 17-Apr-11 13:14:39
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Re: New Router


[re: Klasnic] [link to this post]
 
oh no uve just reminded me if it don't come im going to be on the mobile broadband my self lol uff am not looking forward to having 1.5 meg again haha blush

Ash

-------------------------------------------------------------
Virgin Media 50Mb/s
Sky Broadband Unlimited
http://speed.io/pics/4107/0447/speed.io.png
2004: Blueyonder 256k/512k => 2006: Blueyonder 2Meg => 2009 Virgin Media 10Meg => 2009/10 Virgin Media 50Meg => 21/04/2011 sky Unlimited

Desktop 1 Intel Core i5 2500 4gig DDr3 1333 64GB SSD 250gig sata 3 HDD 1TB sata 2 HDD Blu-ray RW Nvidia 8800GTS Win 7 Pro
Desktop 2 Intel Atom 330 2gig DDR2 677 250gig sata 2 HDD DVD-RW Win 7 Pro
[img]http://mypsn.eu.playstation.com/psn/profile/ACPSD775...[/img]
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