Ordered Sky Broadband and line rental/talk today and was told I need a MAC code, I'm currently with talktalk on the Plus LLU package and talktalk are saying they can't give me a MAC code cos I'm on LLU and don't need one and they're only for IP stream customers. So do I need a MAC code to transfer from talktalk LLU to Sky unlimited LLU or not?
If you have your phone l( pay line rental and calls ) to talktalk as well as for the bb, you are fully unbundled aka( full llu or FMPF) the MAC process only is applicable to those isp's that offer a ADSL only (partial llu/SMPF) talk talk and sky do not use the standard MAC process for customers who are (FMPF) from reading this and other forums there are reports of people being able to migrate from talk talk to sky (FMPF)
But the problem being is most of sky's customer service team , are unaware that this can be done,or do not know how to go about arranging it on your behalf,
The alternative is you firstly need an active bt line, so that will mean either going via bt retail asking for a return to donor order, they may charge for this,likewise for the post office, unless you sign up to a calling plan, which of course will mean a minimum contract term(bt)
And other isp's would not be able to offer you service until the btw data base has been updated , also this could and most probably will involve some downtime for both telephony and adsl services, that is a well known pitfall of being fully llu'd unfortunately there is no seamless system in place for migrations
Edited by tommy45 (Sun 22-May-11 22:37:16)