Any suggestions or advice would be welcome. Is this going to get better?
my suggestion is leave Sky and there appalling Connect services ASAP and as too , " are things going to get better" , i think my first answer should give you every thing you want to know .
Its one of the worst broadband products available and ties you into a 12 month contract , do you have written conformation Sky are doing your exchange in October ? if not get out now ( even with written confirmation , i would still not suffer sky Connect for one week let alone a few months) .
With TalkTalk , not as bad as some might have you believe