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Standard User tommy_boi
(experienced) Sat 13-Aug-11 04:47:53
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Sky New Line


[link to this post]
 
Is it normal for Sky to take over 2 weeks to come and install a new line, is there a way to get one installed quicker?.

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Standard User XRaySpeX
(knowledge is power) Sat 13-Aug-11 05:29:23
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Re: Sky New Line


[re: tommy_boi] [link to this post]
 
Goto BT!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User speedyrite
(regular) Sat 13-Aug-11 09:31:22
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Re: Sky New Line


[re: tommy_boi] [link to this post]
 
BT Openreach do the actual installation work so the delay is most likely down to them and the state of their workload in your area.


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Standard User BatBoy
(legend) Sat 13-Aug-11 09:47:01
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Re: Sky New Line


[re: tommy_boi] [link to this post]
 
The 2 week delay is an Ofcom requirement to prevent slamming - i.e. Tiscally stealing your line.



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