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Standard User RobFlet
(committed) Tue 16-Aug-11 21:03:31
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Low speed with SKY vs O2?


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Hi, my daughter recently moved from O2 to SKY - moved house, literally a few doors away. She was with O2 (for 18 months), but was told she could not move it to her new home. They said it had to be a "new provision", and that when they tried to put in the order, it was refused because the O2 rack was not accessible.

Was getting a good 5.5 megs.

Now with SKY and the DLM (been just over a week now), is only coming up with around 2 megs or so.

Line attn is 61db nm is 7 db.

This is in the master socket and nothing else connected - no hard wired extensions etc.

The response is dire, and things like Facebook take minutes to load a page and YouTube is not useable at all, nor are any of the TV systems. Have yet to connect up the Xbox live etc ...

Given this is not very good, what are the chances of trying another provider given the speeds are pretty useless - and given a few doors away, connected to the same green cab (we all go to the same one!), people get 5 megs or so on ADLS2+.

Or, will she be locked into a 1 year contract?

TIA

Rob

1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU

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Standard User broadband66
(experienced) Thu 18-Aug-11 14:33:58
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Re: Low speed with SKY vs O2?


[re: RobFlet] [link to this post]
 
Too many posts I would say.

Was Eclipse Home Option 1 & VM 2Mb
Now O2 standard
Standard User XRaySpeX
(knowledge is power) Thu 18-Aug-11 14:57:23
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Re: Low speed with SKY vs O2?


[re: broadband66] [link to this post]
 
OP is very fecund and has many daughters wink

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC


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Standard User BatBoy
(legend) Fri 19-Aug-11 20:13:30
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Re: Low speed with SKY vs O2?


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
OP is very fecund and has many daughters wink
I was thinking something similar.



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