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Standard User underzone
(member) Mon 19-Sep-11 09:50:48
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Cancel SKY Broadband???


[link to this post]
 
I have just found out that my exchange is beginning a rollout of FTTC:
http://www.wrexham.com/news/wrexham-receive-fibre-ba...
I signed up to Sky broadband two months ago. Can I cancel and get out of my 12 month contract before the 12 months are up? I signed up to just Broadband, no TV and no line rental.

Obviously I would prefer to sign up to a 40Mbps deal at some point, rather than stay with my current 8192Kbps wink
Does anyone have any experience ending their contract early? What fees do they charge you?

________________________________
SKY Broadband - using DG834GT (DG_Team)
Down: 8,912 Up: 768 over 43dB

Edited by underzone (Mon 19-Sep-11 10:05:07)

Standard User boysteve
(member) Mon 19-Sep-11 12:15:33
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Re: Cancel SKY Broadband???


[re: underzone] [link to this post]
 
The remainder of the contract would need to be paid.
If you call Sky and ask for MAC they should be able to tell you exactly what the fees are,I have seen some people state on forums they have had to pay the contract off and the installation cost.

-----------------------------------------------------------------
Sky Broadband Unlimited LLU without TV
Line Rental/Calls IDNET
Standard User undecidedadrian
(regular) Mon 19-Sep-11 12:37:18
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Re: Cancel SKY Broadband???


[re: underzone] [link to this post]
 
I would hold your horses anyways for now.

Just because your exchange is going to be enabled it doesn't mean your cabinet will be.

We have finally got FTTC in my part of town and there has only been half a dozen cabinets near me that got upgraded, one was my cabinet thankfully the vast majority have not been upgraded in this phase of the rollout.

Also cabinets can take weeks if not months to be fully installed and go live, my cabinet took over 4 months from inital ground works to being able take orders.

So I'd say stick with Sky for now and keep an eye on what is going on in the local area.


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Standard User underzone
(member) Mon 19-Sep-11 13:47:18
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Re: Cancel SKY Broadband???


[re: undecidedadrian] [link to this post]
 
Yeah according to BT:
"The latest upgrades are due to be completed by Autumn 2012 "
Like you say, no rush...

________________________________
SKY Broadband - using DG834GT (DG_Team)
Down: 8,192 Up: 768 over 43dB
Standard User underzone
(member) Mon 19-Sep-11 13:54:17
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Re: Cancel SKY Broadband???


[re: boysteve] [link to this post]
 
In reply to a post by boysteve:
The remainder of the contract would need to be paid.
If you call Sky and ask for MAC they should be able to tell you exactly what the fees are,I have seen some people state on forums they have had to pay the contract off and the installation cost.


Thanks mate

________________________________
SKY Broadband - using DG834GT (DG_Team)
Down: 8,192 Up: 768 over 43dB
Administrator MrSaffron
(staff) Mon 19-Sep-11 13:56:17
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Re: Cancel SKY Broadband???


[re: underzone] [link to this post]
 
Sky will at some point offer FTTC themselves, and usually around only 40 to 80% of homes on an exchange will get fttc, once all the planned cabinets are enabled.

So sit tight for now.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tommy45
(fountain of knowledge) Mon 19-Sep-11 14:23:02
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Re: Cancel SKY Broadband???


[re: underzone] [link to this post]
 
In reply to a post by underzone:
I have just found out that my exchange is beginning a rollout of FTTC:
http://www.wrexham.com/news/wrexham-receive-fibre-ba...
I signed up to Sky broadband two months ago. Can I cancel and get out of my 12 month contract before the 12 months are up? I signed up to just Broadband, no TV and no line rental.

Obviously I would prefer to sign up to a 40Mbps deal at some point, rather than stay with my current 8192Kbps wink
Does anyone have any experience ending their contract early? What fees do they charge you?
Well if you are a bb adsl only SMPF then yes as said you would be liable for the remainder of any unused period, and if just canceling the service they may make a charge for a cease order on top, then you would be without any bb,

bt make announcements all the time their scheduled dates are always getting moved to later ones, so if i where you i would stay put for the min term as per contract as then providing you didn't opt to change anything that would enter you into a new contract with sky, you would just be on a rolling monthly contract so a 30 days notice and a mac code , once bt infinity is available to you

My Broadband Speed TestMy Broadband Speed Test
http://www.speedtest.net/result/1109135337.png
http://www.speedtest.net/result/1088567519.png
http://www.pingtest.net/result/29483331.png
Results from http://www.speed.io
(Copied on 2011-09-18 22:29:00)
Download: 14772 Kbit/s
Upload : 1676 kbit/s
Connects : 2808 conn/min
Ping: 11 ms
Standard User XRaySpeX
(knowledge is power) Mon 19-Sep-11 16:18:26
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Re: Cancel SKY Broadband???


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
if you are a bb adsl only SMPF then yes as said you would be liable for the remainder of any unused period
Or even if you are not wink

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
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