Yeah they're pretty good on the members forum so they should be able to tell me what I need to know.
A few people have advised me to phone the retention team, and I probably will once I get all the info I need about the possible move. I'm not sure they could offer a deal that would get me to stay though. I mean I've been very happy with TalkTalk, but at the end of the day they don't offer an unlimited package and they can't offer Anytime+.
EDIT: Been told they actually do offer an unlimited package.
But its mostly the usage thing that's making me want to move. Since I joined TalkTalk I've never gone over 40GB. But last month I got a letter saying I'd used 76GB and to make sure it didn't happen this month. I thought there must be some kind of mistake, because I hadn't downloaded much more than I have in the past. But I decided it didn't really matter since they hadn't charged me for it, until I checked my usage again this month. 10 days in and apparently I'd used 37GB!, totally impossible IMO. I was going to complain, and then I got a letter through the door saying that Sky Unlimited was now available in my area, read up about it and Anytime+ and thought why bother complaining to talktalk? I can just go to Sky and never have to think about download usage again, and get Anytime+ and all for slightly less than I'm paying now.
Edited by DonnieDio2000 (Thu 20-Oct-11 17:08:59)