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Standard User musical_uk
(regular) Mon 07-Nov-11 13:09:47
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Are Sky honouring the deal to former UK Online customers?


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I've just checked my bills, and while Sky promised six months of free broadband (i.e. £90), I've only received £75 in credits. Are any other former UK Onliners similarly out of pocket? It might be worth checking...
Standard User djfunkdup
(committed) Mon 07-Nov-11 15:35:58
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Re: Are Sky honouring the deal to former UK Online customers


[re: musical_uk] [link to this post]
 
The only thing in life that should be free is clean air ..smile

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Standard User musical_uk
(regular) Mon 07-Nov-11 18:54:42
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Re: Are Sky honouring the deal to former UK Online customers


[re: musical_uk] [link to this post]
 
It is worth checking your account. Below is an email from Sky:

Thank you for recent email. I would like to start of by apologising to you for error. After checking your account I am in agreement that the adjustments made onto your account came to a total of £75.00(GBP).I have now rectified this and your billing account is now in credit of £15.00(GBP).The only explanation I cna give is that it was an error on the system. The earliest date you can request your MAC 29/11/2011

I hope this helps with your enquiry.


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