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Standard User STEVE7
(learned) Mon 23-Jan-12 21:02:08
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Moving from O2 to Sky adviced needed?


[link to this post]
 
I am currently on O2 broadband and thinking of going with Sky Broadband and Sky Talk, i am out of contract but what i am asking is do i need to cancel my O2 Broadband? Or do Sky just change it all over?

Thanks
Steve7
Administrator MrSaffron
(staff) Mon 23-Jan-12 21:30:50
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Re: Moving from O2 to Sky adviced needed?


[re: STEVE7] [link to this post]
 
While Sky will probably not use the MAC, best way to start ball rolling is get the MAC from O2 and pass it onto Sky if they ask for it.

This helps to trigger your notice period with O2, and once you have the Sky Broadband up and running, double check two days later with O2 that they've seen you move broadband to sky and to sort out your final bill.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User STEVE7
(learned) Mon 23-Jan-12 21:37:35
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Re: Moving from O2 to Sky adviced needed?


[re: MrSaffron] [link to this post]
 
Thanks MrSaffron i will call tomorrow and get the MAC code to start the ball rolling.


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Standard User iand
(experienced) Fri 27-Jan-12 20:17:22
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Re: Moving from O2 to Sky adviced needed?


[re: STEVE7] [link to this post]
 
make sure you confirm back to o2 support that you have left, quoting the MAC code

IanD
Standard User STEVE7
(learned) Fri 27-Jan-12 20:48:47
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Re: Moving from O2 to Sky adviced needed?


[re: iand] [link to this post]
 
I will thanks iand
Standard User CurlyWhirly
(knowledge is power) Mon 30-Jan-12 23:39:24
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Re: Moving from O2 to Sky adviced needed?


[re: STEVE7] [link to this post]
 
In reply to a post by STEVE7:
I am currently on O2 broadband and thinking of going with Sky Broadband and Sky Talk, i am out of contract but what i am asking is do i need to cancel my O2 Broadband? Or do Sky just change it all over?

Are you also taking advantage of Sky's offer of 6 months free broadband ?

I am !
Standard User Poppet25
(newbie) Tue 31-Jan-12 15:23:25
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Re: Moving from O2 to Sky adviced needed?


[re: CurlyWhirly] [link to this post]
 
I'm in the process of switching from o2 home phone and broadband to Sky and Sky have taken care of everything to do with the switch.

Router is on it's way and it switches over next week, painless switch so far.
Standard User CurlyWhirly
(knowledge is power) Sun 05-Feb-12 22:57:23
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Re: Moving from O2 to Sky adviced needed?


[re: Poppet25] [link to this post]
 
In reply to a post by Poppet25:
I'm in the process of switching from o2 home phone and broadband to Sky and Sky have taken care of everything to do with the switch.

Router is on it's way and it switches over next week, painless switch so far.

Mine switches over this friday, glad to hear that it is a painless switch !
Standard User DJS
(member) Mon 06-Feb-12 10:37:14
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Re: Moving from O2 to Sky adviced needed?


[re: CurlyWhirly] [link to this post]
 
When I switched over from O2, it was flawless. I did not have any loss of service at all.

Good luck with your switch overs.

Standard User Oliver341
(knowledge is power) Mon 06-Feb-12 15:16:32
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Re: Moving from O2 to Sky adviced needed?


[re: DJS] [link to this post]
 
I wasn't so lucky, Sky switched me over in what is probably a record time (2 working days), but the router arrived four days after I was switched so there was plenty of downtime (and of course without the router I couldn't extract my username/password to use a different router).

Oliver.
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