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Standard User ukhardy07
(committed) Sun 05-Feb-12 21:16:52
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Slowdown


[link to this post]
 
What causes this behaviour, is it congestion or a problem elsewhere?

Basically I've always had a good connection with sky broadband. Always seen over 1mb/s
Now all of a sudden, for the past few days my downloads have been around 100 kb/s top. If I launch a youtube video it buffers the whole way through
If I download something such as itunes it downloads at around 100 kb/s

I have tried 2 spare routers, exactly the same. I have tried changing the wireless channel and even connecting via ethernet.

I have tried all of the testing when I am the only person connected to the router.
My sync speed is still 14mbps in the router with a noise margin always pretty bang on 7db.

Interestingly, if I launch a torrent it goes at 1.4 mb/s no problems

Here are the router stats, obviously nothing wrong here.

Downstream Upstream

Connection Speed
14986 kbps 1101 kbps
Line Attenuation
30.0 dB 18.5 dB
Noise Margin
7.2 dB 8.6 dB

I have this issue on all 5 laptops and 1 macbook. Even with this sync speed my general browsing is depressingly slow

So to summarise: everything is slow, other than torrents which go full wack. I am seeing around 1mbps when doing a general download. Youtube, iplayer etc all buffer

I'm at a loss with this one personally. Probably time to call them?
Administrator MrSaffron
(staff) Sun 05-Feb-12 22:20:45
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Re: Slowdown


[re: ukhardy07] [link to this post]
 
Multithreaded downloads are they faster than a single download?

Torrents may also be getting data from other Sky users - thus avoiding congested peering links, if that is the case

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(committed) Sun 05-Feb-12 22:29:53
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Re: Slowdown


[re: MrSaffron] [link to this post]
 
How do I try a multithreaded download?


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Standard User ukhardy07
(committed) Mon 06-Feb-12 16:44:57
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Re: Slowdown


[re: MrSaffron] [link to this post]
 
Just an update on this, had a resync overnight (this NEVER normally occurs) and it's all back to normal now

I will monitor it closely. Also DLM has been restarted on the line for some reason - I'm assuming this did the resync.
Administrator MrSaffron
(staff) Mon 06-Feb-12 16:48:12
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Re: Slowdown


[re: ukhardy07] [link to this post]
 
Download two different files at the same time, or use the feature in http://www.thinkbroadband.com/tbbmeter.html

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(committed) Mon 06-Feb-12 17:51:05
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Re: Slowdown


[re: MrSaffron] [link to this post]
 
Cheers, it's slowed down once again. Sync hasn't changed. Will do this in a few mins.
Standard User iand
(experienced) Mon 06-Feb-12 19:10:59
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Re: Slowdown


[re: ukhardy07] [link to this post]
 
Do a speed test from the thinkbroadband web site, what speed do you get?

You should be getting about 12M+ download. I sync at 8000 and get about 7.5M downlaod, so somthing is wrong

IanD
Standard User ukhardy07
(committed) Mon 06-Feb-12 19:14:07
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Re: Slowdown


[re: iand] [link to this post]
 
My Broadband Speed Test

Stupidly slow compared to the sync.

Edit. Never had great results from this tester though. I'm getting 500 kb/s on a standard download.

If I launch 3 or 4 downloads at the same time I'm getting around 12 mbps

Edited by ukhardy07 (Mon 06-Feb-12 19:16:58)

Administrator MrSaffron
(staff) Mon 06-Feb-12 21:46:00
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Re: Slowdown


[re: ukhardy07] [link to this post]
 
If you are the only one seeing it, tempted to say something odd with router/computer (you are using ethernet rather than wireless?)

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(committed) Mon 06-Feb-12 22:19:27
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Re: Slowdown


[re: MrSaffron] [link to this post]
 
Same on 5 computers, iPhone, iPad, MacBook pro
All tested when only one device is connected
Have already tried several different routers. No difference

Ethernet was used to test for speedtest above
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