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Standard User iggy2012
(newbie) Sat 11-Feb-12 17:11:21
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Slow Sky Broadband speed


[link to this post]
 
My broadband download speed is only 1.5M but if I connect to BT test socket I get nearer 3M.

All internal sockets in house have Tesco ADSL filters.

Does anyone know why my speed slows so much?

I have checked all connections and even re-connected all sockets to make sure they are wored correctly.
Standard User iand
(experienced) Sat 11-Feb-12 18:37:16
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Re: Slow Sky Broadband speed


[re: iggy2012] [link to this post]
 
test again in the test socket. If this is running higher then you can remove all phones except the adsl router. If this is still slower then remove the bell wire and retest. If still slower then you need someone in to check the house wiring.

When I removed he bell wire it moved up a bit and then took a few days to stabalise.

IanD
Administrator MrSaffron
(staff) Sat 11-Feb-12 18:42:49
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Re: Slow Sky Broadband speed


[re: iand] [link to this post]
 
A few pictures to go with the words

http://www.thinkbroadband.com/faq/sections/radsl.htm...

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User iggy2012
(newbie) Sat 11-Feb-12 21:02:58
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Re: Slow Sky Broadband speed


[re: iand] [link to this post]
 
I tried removing the bell wire today but found that the download speed actually dropped to 832kbps from the previous 1.5M.

I have checked all the phone points in the house and all are wired up correctly.
Administrator MrSaffron
(staff) Sat 11-Feb-12 21:11:11
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Re: Slow Sky Broadband speed


[re: iggy2012] [link to this post]
 
Have you turned the router off and on again after fiddling with the wiring?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User iggy2012
(newbie) Sat 11-Feb-12 21:15:08
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Re: Slow Sky Broadband speed


[re: MrSaffron] [link to this post]
 
Yes I had to reset it anyway when I removed the bell wire from the msin fsceplate.

I also read that you sometimes had to remove the bell wire from all sockets, so I tried this too but could only get max 832kbps instead of the 1.5M I get if bell wire is connected.
Administrator MrSaffron
(staff) Sat 11-Feb-12 21:52:06
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Re: Slow Sky Broadband speed


[re: iggy2012] [link to this post]
 
Can you post the stats? Both with and without bell wire.

Suggestion is that sometihng is not right with the wiring

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User iggy2012
(newbie) Sun 12-Feb-12 12:27:50
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Re: Slow Sky Broadband speed


[re: MrSaffron] [link to this post]
 
Is it just the connection speeds (uplink and downlink) for each scenario you would require?

Ian
Administrator MrSaffron
(staff) Sun 12-Feb-12 13:29:13
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Re: Slow Sky Broadband speed


[re: iggy2012] [link to this post]
 
And attenuation and noise margins, and output power if displayed

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User iggy2012
(newbie) Sun 12-Feb-12 17:28:47
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Re: Slow Sky Broadband speed


[re: MrSaffron] [link to this post]
 
what colour cables should be in the A and B sockets of the master switch
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