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Standard User magpie
(learned) Sun 22-Apr-12 20:40:01
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Thinking of Changing to Sky.


[link to this post]
 
Hi everyone,
I'm currently a Virgin National customer and my exchange is due to have FTTC installed later this year. In order to get FTTC I know I'll have to change isp and as I have Sky TV already, I thought I might change to them. I have one or two questions to ask:

On the Sky website it says that my address/phone line is not in Sky's Network area (I'm presuming this means LLU), but on Samknows it says that my exchange (NEWAS) IS LLU'd! Is one database wrong, how do I find out which one?

Do I have to change telephone number if changing over to Sky (broadband, calls, line rental).

I'd be grateful for any advice,

Thanks in advance.
Standard User Kr1s69
(knowledge is power) Sun 22-Apr-12 20:53:55
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Re: Thinking of Changing to Sky.


[re: magpie] [link to this post]
 
Try the sky checker with some other phone numbers from the local area to see if they can get the service. Do you have any relatives nearby? What you want is someone with a BT phoneline.

Also, just because your exchange is getting fibre doesn't mean you'll be able to get it. Only certain cabinets in an exchange area are being upgraded. If you post your postcode then I or someone else on here will check the December BT leaked file to see what cabinet the post code connects to.

Kris

Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
Standard User ste211270
(newbie) Sun 22-Apr-12 21:54:43
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Re: Thinking of Changing to Sky.


[re: Kr1s69] [link to this post]
 
In reply to a post by Kr1s69:
If you post your postcode then I or someone else on here will check the December BT leaked file to see what cabinet the post code connects to.


thanks to MrSaffron

http://www.coolwebhome.co.uk/fibre/checker.php


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Standard User magpie
(learned) Sun 22-Apr-12 21:58:24
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Re: Thinking of Changing to Sky.


[re: Kr1s69] [link to this post]
 
Hi, thanks for the speedy reply. I've tried a couple of neighbours numbers who I think have a BT number and they're not in the Sky LLU area either.
My postcode is NE38 9DZ.

Thanks for your help.
Standard User magpie
(regular) Sun 22-Apr-12 22:01:48
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Re: Thinking of Changing to Sky.


[re: ste211270] [link to this post]
 
The results are:


Postcode Exchange Service Type Probability Speed Increase Phase
NE389DZ WASHINGTON FTTC 100% 15 8a
I presume that I will be able to have FTTC from an isp which offers it, once the cabs are installed?
Administrator MrSaffron
(staff) Sun 22-Apr-12 22:58:41
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Re: Thinking of Changing to Sky.


[re: magpie] [link to this post]
 
Once the cabinet is in place then yes

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User magpie
(regular) Mon 23-Apr-12 09:40:38
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Re: Thinking of Changing to Sky.


[re: MrSaffron] [link to this post]
 
Anyone any views/experience of having to change telephone number when moving to Sky?
Administrator MrSaffron
(staff) Mon 23-Apr-12 09:43:02
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Re: Thinking of Changing to Sky.


[re: magpie] [link to this post]
 
They should let you port the number

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TerryG
(learned) Mon 23-Apr-12 10:21:30
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Re: Thinking of Changing to Sky.


[re: magpie] [link to this post]
 
Seamless from BT/O2 LLU.......

Tip: Never kiss yer Granny while she's shaving!
Standard User magpie
(regular) Mon 23-Apr-12 10:22:23
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Re: Thinking of Changing to Sky.


[re: MrSaffron] [link to this post]
 
Thanks for your responses so far, but I'm also puzzled about part of my original post:

On the Sky website it says that my address/phone line is not in Sky's Network area (I'm presuming this means LLU), but on Samknows it says that my exchange (NEWAS) IS LLU'd! Is one database wrong, how do I find out which one?


Anyone have ideas?
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