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Standard User rangers
(committed) Thu 24-May-12 18:12:12
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After test


[link to this post]
 
When sky had me on the 10 day test period DLM my speed was set at 6.3 i accidently switched of my router and the speed droped to 5.5 so when i went on the phone to them about it they rebooted it there end and now its now just over 5 and its the same in the test socket
Standard User rangers
(committed) Thu 24-May-12 18:13:26
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Re: After test


[re: rangers] [link to this post]
 
Router Statistics

System Up Time: 0:48:04



Port

Status

TxPkts

RxPkts

Collisions

Tx B/s

Rx B/s

Up Time



WAN

MER

6006

6370

0

1634

1498

0:28:06



LAN

Up

1815

616

0

23

45

0:48:04



WLAN

Up

10619

9653

0

8639

1836

0:47:43




ADSL Link

Downstream

Upstream



Connection Speed

5056 kbps

768 kbps



Line Attenuation

46.0 dB

28.0 dB



Noise Margin

4.3 dB

16.0 dB





Poll Interval: (secs, at least 3s)
Standard User Kr1s69
(knowledge is power) Thu 24-May-12 18:24:18
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Re: After test


[re: rangers] [link to this post]
 
Based on your stats today you were lucky to get 6.3, your current speed is the best you can get from your line at the moment, there is no "spare noise margin" to allow a speed increase.

Kris

Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!


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Administrator MrSaffron
(staff) Thu 24-May-12 22:59:13
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Re: After test


[re: rangers] [link to this post]
 
And is this data from the test socket? Always worth trying to see if it will go faster

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User rangers
(committed) Fri 25-May-12 06:44:03
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Re: After test


[re: MrSaffron] [link to this post]
 
I tried it in the test socket when i was on the phone to them and it was the same whats enoying me is that it was fine syncing at 6.3 and now its 5 after i switched off the router by mistake when it rebooted again it was at 5mg
Standard User Kr1s69
(knowledge is power) Fri 25-May-12 09:16:00
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Re: After test


[re: rangers] [link to this post]
 
Are the stats the same from the test socket, not just the speed? It could be the line is capped at 5Mbps but has additional noise margin in the test socket.

Kris

Sky Broadband Unlimited
Ashington (Northumberland) Exchange
Fibre due June 2012!
Standard User rangers
(committed) Fri 25-May-12 18:25:26
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Re: After test


[re: Kr1s69] [link to this post]
 
sky say my top speed is 5mg but before i switched off my router it was working fine at over 6mg
Standard User rangers
(committed) Fri 25-May-12 18:57:41
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Re: After test


[re: Kr1s69] [link to this post]
 
It's went from this after my 10 day test period
Router Statistics

System Up Time: 20:39:43




Port

Status

TxPkts

RxPkts

Collisions

Tx B/s

Rx B/s

Up Time



WAN

MER

640

129181

0

1

463

0:06:56



LAN

Up

60751

30295

0

205

91

20:39:43



WLAN

Up

148824

180549

0

593

2329

20:39:21





ADSL Link

Downstream

Upstream



Connection Speed

6839 kbps

765 kbps



Line Attenuation

48.0 dB

11.4 dB



Noise Margin
to

Router Statistics



Port

Status

TxPkts

RxPkts

Collisions

Tx B/s

Rx B/s

Up Time



WAN

MER

10903

11365

0

258

896

0:46:19



LAN

Up

1876

430

0

124

14

0:47:02



WLAN

Up

13591

12719

0

1090

318

0:46:41




ADSL Link

Downstream

Upstream



Connection Speed

4672 kbps

768 kbps



Line Attenuation

46.0 dB

28.5 dB



Noise Margin

7.9 dB

16.0 dB





Poll Interval: (secs, at least 3s)
Standard User rangers
(committed) Sat 26-May-12 13:49:46
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Re: After test


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
And is this data from the test socket? Always worth trying to see if it will go faster
Its the same in the test socket .The fault has been raised to custormer solutions team so here's hoping
Standard User ukhardy07
(experienced) Sat 26-May-12 14:38:54
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Re: After test


[re: rangers] [link to this post]
 
It concerns me that the up times are only around an hour and 20 hours respectively

Sky needs around 72 hours before its happy to increase the speed generally

Turning it off so often & not even giving it over a day is going to screw up your line speed (as you found out)

Plug it in & don't unplug it from now onwards
You need to get that right before sky reset DLM etc
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