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Standard User wolvesmad
(fountain of knowledge) Mon 30-Jul-12 10:52:39
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Moving to Sky LLU


[link to this post]
 
I'm looking at moving to Sky LLU but have a couple of questions.

Firstly do I HAVE to use the router they provide?

Secondly what is the broadband surcharge fee £2.60 on the Sky itemised order?

Last question, do I need to request a MAC from my current ISP?

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Xilo.net Office 21CN
Standard User ukhardy07
(experienced) Mon 30-Jul-12 11:30:52
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
Router wise

No you can get the username & password online
BUT you'll probably find the sky router better than your own in some respects
It NEVER needs a reboot, it beats the wifi on a £129 netgear wndr3700 dual band router (at 2.4ghz) ... Where the netgear gets one bar this gets 3.

It just works.

I think sky charge for the equipment delivery that might be the surcharge. BT do this too

Mac wise. Get one just in case it can't hurt! When I switched over I used the mac
Standard User ukhardy07
(experienced) Mon 30-Jul-12 11:44:08
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
Also get your cash back

http://www.quidco.com/sky-digital-tv-and-broadband/

Some good offers ATM!


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Standard User wolvesmad
(fountain of knowledge) Mon 30-Jul-12 12:26:39
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Re: Moving to Sky LLU


[re: ukhardy07] [link to this post]
 
Thanks for the info!

Will the Sky router allow me to force ADSL2 instead of 2+?

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Xilo.net Office 21CN
Standard User Oliver341
(knowledge is power) Mon 30-Jul-12 13:24:46
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
In reply to a post by wolvesmad:
Will the Sky router allow me to force ADSL2 instead of 2+?

No.

Also note that whilst it's possible to extract the user/pass to use your own router, it's against the T&C and Sky may alter the network to prevent this at any time.

Oliver.
Standard User ukhardy07
(experienced) Mon 30-Jul-12 13:39:06
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
In reply to a post by wolvesmad:
Thanks for the info!

Will the Sky router allow me to force ADSL2 instead of 2+?


You cannot force ADSL2 BUT DLM can set the line to ADSL2

If ADSL2 yields less errors and better sync DLM should by default set it after 10 days

DLM goes for stability rather than speed. Their aim is to set a speed that means your line almost never drops sync.

As for using your own router being against T&C that's true.
That said when I was having issues on my line sky asked me to use my own router to rule that out.
Many people have used their own for years now with no issues.
Standard User wolvesmad
(fountain of knowledge) Mon 30-Jul-12 13:56:42
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Re: Moving to Sky LLU


[re: ukhardy07] [link to this post]
 
My line struggles on ADSL2+, drops quite frequently as it's long and noisy.

On ADSL2 it syncs around 100kbps lower than ADSL2+ but the connection stays up for months.

What router do Sky provide now?

-

Xilo.net Office 21CN
Standard User Oliver341
(knowledge is power) Mon 30-Jul-12 13:58:35
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
In reply to a post by wolvesmad:
What router do Sky provide now?

Sagemcom 2504n.

Oliver.
Standard User Xplosion
(learned) Mon 30-Jul-12 17:56:58
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
I know you already have some of the answers you were looking for but I thought I'd just comprehensively re-iterate some points.

Firstly do I HAVE to use the router they provide? Yes, it is in breach of the Terms and Conditions to use a different router. To prevent customers from doing this, Sky never provide ADSL authentication details (usernames and passwords).

Secondly what is the broadband surcharge fee £2.60 on the Sky itemised order? Router delivery.

Last question, do I need to request a MAC from my current ISP? No because it is a transfer to the SVBN (Sky Voice and Broadband Network). Transfers to this network do not need a MAC code because of differences in the processes involved.

_______________________________________
Sky Broadband Unlimited
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 30-Jul-12 19:32:30
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Re: Moving to Sky LLU


[re: wolvesmad] [link to this post]
 
Depending on your ISP, some ISPs take asking for MAC as start of notice to leave.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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