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Standard User satnam99
(learned) Sat 29-Sep-12 16:21:15
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Line speed slower than expected


[link to this post]
 
Just moved to a new property and getting a slightly disappointing 13mb downstream. My line stats are below:

ADSL Link Downstream Upstream
Connection Speed 12287 kbps 814 kbps
Line Attenuation 9.5db 5.8db
Noise Margin 21.0db 8.5db

Just wondering if I should be getting better speeds given these stats?

Cheers

----------------------------------------------------------
Bulldog Inter@ctive (mega out of date!)
Downstream 6430 Kbps (803.8 KB/sec) 6944 Kbps (inc. overheads)
Upstream 490 Kbps (61.3 KB/sec) 529 Kbps (inc. overheads)
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 29-Sep-12 16:30:31
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Re: Line speed slower than expected


[re: satnam99] [link to this post]
 
Yes, the full 24 Meg @ 6dB NM but the present 21dB NM is damping it completely ;(

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User satnam99
(learned) Sun 30-Sep-12 09:50:02
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Re: Line speed slower than expected


[re: XRaySpeX] [link to this post]
 
Ah thanks! So if I can lower the noise margin my speeds should improve? Or would I need to speak to sky to get them to tweak on their side?

----------------------------------------------------------
Bulldog Inter@ctive (mega out of date!)
Downstream 6430 Kbps (803.8 KB/sec) 6944 Kbps (inc. overheads)
Upstream 490 Kbps (61.3 KB/sec) 529 Kbps (inc. overheads)


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Standard User _Resonance_
(learned) Sun 30-Sep-12 11:08:20
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Re: Line speed slower than expected


[re: satnam99] [link to this post]
 
How long have you been connected? Sky tweak your line over the first 10 days.

Sky Broadband Unlimited
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 30-Sep-12 12:14:31
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Re: Line speed slower than expected


[re: satnam99] [link to this post]
 
Yes, speed should increase, but so could instability on a noisy line.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User satnam99
(learned) Sun 30-Sep-12 15:35:58
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Re: Line speed slower than expected


[re: _Resonance_] [link to this post]
 
Over 10 days now. It's been almost a month?

----------------------------------------------------------
Bulldog Inter@ctive (mega out of date!)
Downstream 6430 Kbps (803.8 KB/sec) 6944 Kbps (inc. overheads)
Upstream 490 Kbps (61.3 KB/sec) 529 Kbps (inc. overheads)
Administrator MrSaffron
(staff) Sun 30-Sep-12 22:20:53
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Re: Line speed slower than expected


[re: satnam99] [link to this post]
 
And what did Sky say when you called them about it?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User satnam99
(learned) Mon 01-Oct-12 11:44:40
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Re: Line speed slower than expected


[re: MrSaffron] [link to this post]
 
I haven't spoken to them yet! Thought I'd try and get my facts straight before I rang them up smile

----------------------------------------------------------
Bulldog Inter@ctive (mega out of date!)
Downstream 6430 Kbps (803.8 KB/sec) 6944 Kbps (inc. overheads)
Upstream 490 Kbps (61.3 KB/sec) 529 Kbps (inc. overheads)
Standard User mr_mojo
(knowledge is power) Mon 01-Oct-12 15:25:04
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Re: Line speed slower than expected


[re: satnam99] [link to this post]
 
Yeah, the SNM is way too high. Get it down to 6 or 9dB and you should be getting ~20mbit.
Standard User satnam99
(learned) Mon 01-Oct-12 17:12:30
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Re: Line speed slower than expected


[re: mr_mojo] [link to this post]
 
Cool, I'll have a gander online to find ways to help lower it.

In theory though will the line sync to a higher rate on its own if I lower the SNM?

----------------------------------------------------------
Bulldog Inter@ctive (mega out of date!)
Downstream 6430 Kbps (803.8 KB/sec) 6944 Kbps (inc. overheads)
Upstream 490 Kbps (61.3 KB/sec) 529 Kbps (inc. overheads)
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