The problem the telephone and broadband is provided via MPF LLU (Full LLU). So how do I go about migrating the telephone line to Primus? Somoene mentioned to meI will have to do a "Return to Donor" to BT and from there migrate to Primus.
Im happy to accept there will be downtime on the broadband side of things. As it is likely that will be disconnected when the telephone line is migrated away from Sky. What I want to avoid is my telephone line to be fully disconnected and then forced to stump up a connection charge to get it activated again.
Do I contact sky to start this process? Im assuming all they do is disconnect everything? Or do I conect BT first? Any advice on this would be appeciated.
[blue Be Unlimited ADSL 2+ 24Mb[/blue]
Edited by mooo (Fri 12-Oct-12 00:55:05)