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Standard User coys
(newbie) Thu 14-Mar-13 15:19:37
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drop in sync


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hi, yesterday I moved from a bt line adsl2+ to sky llu, I have been syncing at around 6000to 6500 with a noise margin of 6 on the bt line, I tried skys router on my bt line yesterday and it sync up at 6591 with a noise margin of 6, now the line has gone over to sky I am syncing at 4088 with a margin of 6, is it possible for this to improve or have they somehow made the line noisier when connecting at the exchange, my att is 47.5
Standard User Oliver341
(knowledge is power) Thu 14-Mar-13 15:27:53
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Re: drop in sync


[re: coys] [link to this post]
 
http://help.sky.com/broadband/set-up-sky-broadband/f...

Oliver.
Standard User coys
(newbie) Thu 14-Mar-13 15:49:39
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Re: drop in sync


[re: Oliver341] [link to this post]
 
thanks for the reply, but it doesn't really answer my question


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Standard User Oliver341
(knowledge is power) Thu 14-Mar-13 16:11:46
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Re: drop in sync


[re: coys] [link to this post]
 
In reply to a post by coys:
thanks for the reply, but it doesn't really answer my question

Why do you think that?

Quote: "To ensure the reliability of your broadband service, we’ll start your Sky Broadband at a speed which gives you a good combination of speed and stability on the first day. We then re-configure and test your line to provide you with the best performance, which may take up to ten days."

Oliver.
Standard User coys
(newbie) Thu 14-Mar-13 16:47:22
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Re: drop in sync


[re: Oliver341] [link to this post]
 
hi oliver, the point I am trying to make is if I am syncing at 4088 with a noise margin of 6 wouldn't a higher sync rate , say 5000 reduce my noise margin and make the line unstable
Administrator MrSaffron
(staff) Thu 14-Mar-13 17:20:56
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Re: drop in sync


[re: coys] [link to this post]
 
Sky use a different way to handle speeds.

They start people off at 4 Meg, and you don't see spare noise margin like you would normally expect, due to a power management algorithm they use.

So yes this is all perfectly normal for Sky.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User coys
(newbie) Thu 14-Mar-13 17:54:17
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Re: drop in sync


[re: MrSaffron] [link to this post]
 
thankyou Andrew
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