She was told by the untrained idiot that she could keep her BT Internet email address.
Needles to say the old email account is now dead.
She was in tears as she has now lost several years of valuable emails.
When will the ISPs learn that they can't tell people they can keep there email address.
Line: Length 250 metres
Modem router: Buffalo wbmr-hp-g300h + LinkSys wg54g both running dd-wrt firmware
IP Profile = Down 19418 kbps Up 1019 kbps
2012: EE WBC 20Mbps Down: 22010 kbps Up: 1019 kbps
2003: Demon ADSLMax 8Mbps Down: 8128 kbps Up: 448 kbps