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Standard User silverfox
(newbie) Mon 30-Dec-13 12:42:53
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Slow Download Speed


[link to this post]
 
Hi, recently changed from BT Infinity to Sky Fibre and was getting a average speed of 74mb with BT, but when I went to Sky and took the 38mb package, I was expecting to get full speed but I only average 26mb.
I have been in contact with Sky but the say that it was about right, I totally disagree. anyone getting better results on the 38mb package or any information to increase my speed

Many thanks

Edited by silverfox (Mon 30-Dec-13 12:57:19)

Standard User sean2003
(experienced) Tue 31-Dec-13 21:15:31
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Re: Slow Download Speed


[re: silverfox] [link to this post]
 
I moved a connection from Sky ADSL to fibre. Similar awful speeds are being seen. Maximum of around 30meg. The line is synced at full 40meg.

Awful, I'm going to leave...
Standard User Kr1s69
(knowledge is power) Wed 01-Jan-14 11:51:52
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Re: Slow Download Speed


[re: silverfox] [link to this post]
 
What's the router reporting for sync speed? Where are you doing your speed tests?

Kris

BT Infinity 2
Ashington (Northumberland) Exchange


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Standard User jamie543
(learned) Wed 01-Jan-14 13:16:34
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Re: Slow Download Speed


[re: silverfox] [link to this post]
 
My speeds are fine on the 40 product http://www.speedtest.net/result/3200487602.png

Standard User silverfox
(learned) Fri 03-Jan-14 16:49:43
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Re: Slow Download Speed


[re: Kr1s69] [link to this post]
 
It says 39999 download, this is what I got from my speed test http://www.speedtest.net/my-result/3205396443
Standard User madmart
(fountain of knowledge) Fri 03-Jan-14 19:32:05
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Re: Slow Download Speed


[re: silverfox] [link to this post]
 
Not on fibre but I have noticed a slow down since the 30th. Similar to what I've seen before whereby I lose about1MB/sec consistently and constantly.

--
Mart.
Sky Unlimited
Standard User bookey
(fountain of knowledge) Tue 07-Jan-14 15:48:00
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Re: Slow Download Speed


[re: silverfox] [link to this post]
 
Simular here, I sync at the full 40mb service but can only average about 26mb, really difficult to get higher throughput, even with torrents running.

Paul
Standard User jamie543
(regular) Tue 07-Jan-14 18:09:30
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Re: Slow Download Speed


[re: bookey] [link to this post]
 
Are you all downloading by wifi or Ethernet?

Standard User silverfox
(learned) Tue 07-Jan-14 18:55:57
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Re: Slow Download Speed


[re: jamie543] [link to this post]
 
I have tried both and get the same results.
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