Sorry if this is a simple basic question.
My ISP is Sky (unlimited)
My router is synced at 12563kbps down and 1204kbps up
I can usually attain around 10Mbps down with a constant 1.1Mbps up.
I have had severe problems in the evening with my download speed falling as low 0.27 kbps
I have had 3 visits from Openreach who say I am suffering from either a REIN or SHINE issue
Yesterday Openreach disconnect my line at the cabinet and connected me to a another line back to the exchange. They also fitted another master box and socket with both telephone and ADSL sockets I non longer have any filters
My telephone line and broadband router was disconnected for almost 4 hours.
However the Thinkbroadband Ping monitor does not show any break in service only a higher latency figure and dropped packets.
If my router is disconnected from the master socket and the line is disconnected at the cabinet how can the Ping Monitor still record?
Text Link - HTML Link
<a title="Broadband Ping" href="http://www.thinkbroadband.com/ping/share/d0be31a48ac9f5a56fa8a1ae172d273d-06-02-2014.html">My Broadband Ping</a>
Large Graph (800x350 px) - HTML Link
<a title="Broadband Ping" href="http://www.thinkbroadband.com/ping/share/d0be31a48ac9f5a56fa8a1ae172d273d-06-02-2014.html"><img alt="My Broadband Ping - SKY 4TH FEB 14" src="http://www.thinkbroadband.com/ping/share-large/d0be31a48ac9f5a56fa8a1ae172d273d-06-02-2014.png" /></a>
My Broadband Ping