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Standard User wingco1
(legend) Thu 20-Mar-14 11:27:01
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Sky Mail smtp


[link to this post]
 
Anyone having problems sending mail this morning?
Standard User Oliver341
(eat-sleep-adslguide) Thu 20-Mar-14 12:10:30
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Re: Sky Mail smtp


[re: wingco1] [link to this post]
 
Works ok for me.

Oliver.
Standard User wingco1
(legend) Thu 20-Mar-14 13:02:35
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Re: Sky Mail smtp


[re: Oliver341] [link to this post]
 
Thanks. Don't know what the problem was but it seems to have been resolved. It started with no service, then it began to work but included my Sky email address together with my chosen alternative email address. Then worked as expected without my sky email address being included.


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Standard User supremetwo
(member) Thu 20-Mar-14 13:29:36
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Re: Sky Mail smtp


[re: wingco1] [link to this post]
 
My retrieve email log shows Failed to login to server between 10-30am and 11-03am

O2 Standard April 2009 - November 2013
Now Sky Broadband Unlimited
Standard User wingco1
(legend) Thu 20-Mar-14 14:15:50
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Re: Sky Mail smtp


[re: supremetwo] [link to this post]
 
That tallies with my problems. However since it started working again they've locked the account due to suspicious activity. I've contacted them via there online message system and am waiting a response. I have an incident number, is it possible to track it somwhere?
Standard User vimto_girl
(member) Thu 20-Mar-14 14:21:16
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Re: Sky Mail smtp


[re: wingco1] [link to this post]
 
http://helpforum.sky.com

"Sky Yahoo! Mail
We are aware of an issue affecting Customer's access to the Sky Yahoo! Email service.
We are working tirelessly in order to resolve the issue and restore full service.
In the interim you can access your Sky Yahoo! Mail account direct via :
www.yahoo.com
To access your account enter your full Sky Email address (including @sky.com) and your associated Password
We apologise for any inconvenience caused and will provide an update as soon as possible"
Standard User wingco1
(legend) Thu 20-Mar-14 15:47:14
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Re: Sky Mail smtp


[re: vimto_girl] [link to this post]
 
Thanks very much.

edit. That just takes be back to my locked Sky email account. frown

Edited by wingco1 (Thu 20-Mar-14 15:51:20)

Standard User wingco1
(legend) Fri 21-Mar-14 10:29:27
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Re: Sky Mail smtp


[re: wingco1] [link to this post]
 
It seems to be OK this morning.
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