I switched from SKY ADSL to Zen. I was hoping we would be getting FTTC soon and had heard such great things about ZEN.
However since switching whenever my phone rings my ADSL goes down, Im on engineer visit 8 now and have had no internet twice for 3 days at a time. Zen have been good and to be honest blame completely lies with Openreach engineers, but Im starting to regret switching and if its not fixed next week I think I have no choice. However I just have a couple of questions:
1. I would ideally like a fixed IP and this was one of the reasons for choosing ZEN. I have seen a Pro addon, is this only available to O2 customers who have been migrated?
2. Another reason for switching was I was told that FTTC would take longer to be available from SKY. How much truth is there in this? My exchange has had fibre for well over 12 months, its just my cab that doesn't.
3. How good is SKY Fibre? How does it compare with someone like ZEN?