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Standard User madpaddler
(newbie) Thu 10-Mar-16 11:58:00
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Time to wait


[link to this post]
 
Openreach have finished installing a fiber twin to my cabinet and it is accepting orders - or at least it is if you are on a BT line. I'm with Sky for phone and broadband. How long does it take for Sky to start accepting orders?

Its cabinet 64 on East Kilbride exchange (01355)

Thanks for any insight!
Administrator MrSaffron
(staff) Thu 10-Mar-16 13:02:16
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Re: Time to wait


[re: madpaddler] [link to this post]
 
What postcode? Private Message it ideally.

Sky LLU at the exchange already and lots of other live cabinets, so once the cab live information has trickled out to providers should be almost immediate.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User madpaddler
(newbie) Thu 10-Mar-16 13:09:34
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Re: Time to wait


[re: MrSaffron] [link to this post]
 
Many thanks MrSaffron! (PM sent)


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Administrator MrSaffron
(staff) Thu 10-Mar-16 21:55:14
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Re: Time to wait


[re: madpaddler] [link to this post]
 
Mmm was hoping you'd give a different one, as Openreach checker says cab might be too far away, but not aware of any other postcodes served by the cabinet, then the BT Wholesale checker contradicts this by saying its live but then does not mention it for most premises in the postcode linked to cabinet 64.

So no surprise Sky may be a bit confused, it can take a week or so for checkers to settle in, so if in a weeks time still the same confused responses email me andrew@thinkbroadband.com with a link to this thread and will see if someone can be prodded.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User madpaddler
(newbie) Fri 11-Mar-16 09:08:30
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Re: Time to wait


[re: MrSaffron] [link to this post]
 
Many thanks! Will do.
Standard User kitcat
(committed) Fri 11-Mar-16 11:01:33
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Re: Time to wait


[re: madpaddler] [link to this post]
 
There is another thread concerning the same cab started yesterday

So they may both be the same issue
Standard User Naebad
(newbie) Sun 13-Mar-16 17:46:45
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Re: Time to wait


[re: kitcat] [link to this post]
 
All sorted! You should be able to place your order now smile
Standard User brianw
(newbie) Tue 15-Mar-16 09:42:51
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Re: Time to wait


[re: Naebad] [link to this post]
 
Adding myself to this as not sorted for everyone yet.
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