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Standard User iand
(fountain of knowledge) Mon 30-May-16 12:02:21
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Speed drop 40M to 30M


[link to this post]
 
After 3.5 years on the SKY FTTC service running at 40M, about 2 weeks ago my line dropped down to 30M and has remained there.

This happened around the same time IPV6 was added to the line and when I also had some building work causing the mains to be off and on.

What would you recommend I do, as just been on call to sky and its just a normal, check wiring and sorry "they" have no ability to adjust any of the FTTC settings.

what do I say to sky to get them to reset the speed?

IanD
Administrator MrSaffron
(staff) Mon 30-May-16 22:19:15
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Re: Speed drop 40M to 30M


[re: iand] [link to this post]
 
Probably DLM reacting to the off/ons during building work and it should recover after a few weeks of stability

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ggremlin
(experienced) Tue 31-May-16 11:21:02
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Re: Speed drop 40M to 30M


[re: MrSaffron] [link to this post]
 
worth rebooting the router (once) after something like 2 weeks.


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