I played their game. I connected the Sky router up.
On the 12th
Iíve tried the test socket behind the face plate and neither of those things made a difference.
How long did you connect for?
Not being able to book an engineer visit because they never updated their systems to say I had a router delivered?
They never saw it connected, they only saw the Netgear
Iíve had issues with BT but nothing like this.
No-one knows what issues you have, because you have never said