A few weeks ago I gave up on the Sky Q Router due to the poor WIFI performance, (the connection was always rock solid), and I bought a TP Link AC2800, (which is IMHO a great router).
At first the AC2800 have a similar SNR to the Sky Q route, (SNR up about 8 and SNR down about 15),and the sync speed with the AC2800 was slightly higher at around 37.5 Mbps, the latency was about 25m/s. and it stayed that way for the last 16 days. (As I understand it the AC2800 uses a Broadcom Chipset).
The AC2800 worked so well that I could use my TP-Link Homeplugs to keep the Sky Q boxes on ethernet and do away with the unsightly, (White), Sky Q WIFI Booster in the hall - Happy days.
Today we noticed that the Sky Q Mini Box in the bedroom was intermittently losing the network connection and the centre light on the TP Link homeplug near to it was intermittently red.
Checking the AC2800 Router Stats I can see that it had been connected for almost 17 days and I also noticed that the UP SNR had dropped to 3 and the DOWN SNR had dropped to 6. - The sync speed had also lowered to 36 Mbps, the latency is over 50m/s and errors are starting to appear.
The WIFI on the AC2800 is still really good.
The AC2800 was very easy to set up with Sky Fibre and it worked much better that the Sky Q Router: I used the Sky Q Router details to set up the AC2800 since I already had them because I had used Wireshark to get them a few years ago but I have read that may no longer be necessary.
I have read, on a few threads, that Sky now allow people to use their own routers: is that the case?
If Sky do allow customers to use their own routers why then drop the SNR down to levels that can potentially cause issues, (ie.less than 6).
Is this something sky do when you use your own router ?
If I have a go at Sky about the loss in SNR are they likely to just say that I should not use third party routers ?