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Standard User adslmax
(fountain of knowledge) Thu 27-Jan-11 18:33:33
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TalkTalk now 12 months contract


[link to this post]
 
TalkTalk had changing from 18 months to 12 months contract now for new customers plus half price for 6 months. What a cheek! Cos they know they are losing many customers away from talktalk.

They also shed up to 580 jobs!

http://www.ispreview.co.uk/story/2011/01/27/uk-isp-t...

http://www.ispreview.co.uk/story/2011/01/27/uk-inter...
Standard User Jack_Hackett
(knowledge is power) Thu 27-Jan-11 20:19:27
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Re: TalkTalk now 12 months contract


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
What a cheek! Cos they know they are losing many customers away from talktalk.


Have you any proof or is it just more TT hating troll rubbish?
Standard User Myth
(member) Fri 28-Jan-11 11:32:09
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Re: TalkTalk now 12 months contract


[re: Jack_Hackett] [link to this post]
 
you did notice the links right?

edit: soz misread your post lol (was reading the email not the forum)

There are 10 kinds of people, those who understand binary and those who don't.

Edited by Myth (Fri 28-Jan-11 11:33:26)


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Administrator MrSaffron
(staff) Fri 28-Jan-11 14:38:11
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Re: TalkTalk now 12 months contract


[re: Myth] [link to this post]
 
And where does it suggest the drop from 18 to 12 month is to do with losing lots of customers?

Surely if losing customers you would lock them into longer contracts?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Jack_Hackett
(knowledge is power) Fri 28-Jan-11 17:01:02
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Re: TalkTalk now 12 months contract


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
In reply to a post by adslmax:
What a cheek! Cos they know they are losing many customers away from talktalk.


Have you any proof or is it just more TT hating troll rubbish?


I meant have you any proof they are doing this because they are losing customers ?
Standard User krazykizza
(fountain of knowledge) Fri 28-Jan-11 17:33:13
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Re: TalkTalk now 12 months contract


[re: adslmax] [link to this post]
 
Please re-read your post, it's missing words, and dare I say purpose.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
AOL > Virgin Media > Tiscali > Falconnet > UKFSN > Norfolk Internet
2mbps > Shapped 512k > 1mbps! > 6.5mbps > 4.5mbps > 6.5mbps
ADSL Joy. 31db att, 9db SNR, EntaFail.
Standard User Myth
(member) Sat 29-Jan-11 12:12:21
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Re: TalkTalk now 12 months contract


[re: MrSaffron] [link to this post]
 
if losing customers to Sky it would make sense to match the minimum contract if thats the reason ppl were giving to move to Sky....but I dont know that this is happening, was just providing an example.

One way of maintaining a customer base is to attract as many new customers as those who leave, although I wouldn't think this is a plausible long term strategy. But this is always an option for the cheaper brands in a marketplace.
The more expensive you are within your market, the more important it is to keep those who have tried and tested you

There are 10 kinds of people, those who understand binary and those who don't.
Standard User NilSatisOptimum
(newbie) Sat 29-Jan-11 12:34:26
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Re: TalkTalk now 12 months contract


[re: Myth] [link to this post]
 
The best customer is the returning customer, any company that relies on the mass purchasers for profit, lives by their customer base or dies!!!!!!!!!.
Standard User Cobra001
(committed) Sat 29-Jan-11 13:01:11
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Re: TalkTalk now 12 months contract


[re: adslmax] [link to this post]
 
nice try to try and turn a good mover into a bad things.

Talktalk will be more confident in keep their customer if they ahve 12 month contracts.

Added to that losing jobs happens even if a company doing well if they see those jobs as unneeded or find a cheaper way doing those task those people do. with out them stating a reason why they losing those jobs no way for us to know
Standard User Gene_Genie
(newbie) Sat 29-Jan-11 14:32:59
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Re: TalkTalk now 12 months contract


[re: adslmax] [link to this post]
 
The job shedding is simply down to the fact that since the aquisition of tiscali and others and the integration with TT, a number of positions/departments, particularly finance and middle management, are duplicated and no longer necessary.
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