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Standard User hk11
(experienced) Thu 10-Mar-11 08:34:12
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When does the offer end?


[link to this post]
 
https://sales.talktalk.co.uk/products/broadband/?por...

"Offer ends 31/03/11"

http://broadband.talktalk.co.uk/newlines

"Offer ends 28/02/1"

Obviously a company that ensures customers have up-to-date details via their website - not.

No email address on http://www.talktalk.co.uk/information/contact-us/con...

---
Keef- Dartford Kent UK - VirginMedia 10M
My Broadband Speed Test
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User Jack_Hackett
(knowledge is power) Thu 10-Mar-11 17:44:48
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Re: When does the offer end?


[re: hk11] [link to this post]
 
Obviously a company that ensures customers have up-to-date details via their website - not.

No email address on http://www.talktalk.co.uk/information/contact-us/con...


I assume you missed the contact us link at the bottom of the page.

http://www.talktalk.co.uk/information/contact-us/
Standard User hk11
(experienced) Thu 10-Mar-11 17:58:36
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Re: When does the offer end?


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
I assume you missed the contact us link at the bottom of the page.

http://www.talktalk.co.uk/information/contact-us/


No, that's the first place I went; only to find :-

"If you would like to contact us via email, please complete the online form."

Emails from them come back as "Unmonitoredemail@talktalkgroup.com" frown

---
Keef- Dartford Kent UK - VirginMedia 10M
My Broadband Speed Test
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========


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Standard User Jack_Hackett
(knowledge is power) Thu 10-Mar-11 18:11:12
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Re: When does the offer end?


[re: hk11] [link to this post]
 
In reply to a post by hk11:
In reply to a post by Jack_Hackett:
I assume you missed the contact us link at the bottom of the page.

http://www.talktalk.co.uk/information/contact-us/


No, that's the first place I went; only to find :-

"If you would like to contact us via email, please complete the online form."

Emails from them come back as "Unmonitoredemail@talktalkgroup.com" frown


OK mate i will post this on the TT site and leave a link for you here. wink
Standard User hk11
(experienced) Thu 10-Mar-11 18:15:23
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Re: When does the offer end?


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
OK mate i will post this on the TT site and leave a link for you here. wink


Cheers. Is this a public site i.e. something we should all know about?

---
Keef- Dartford Kent UK - VirginMedia 10M
My Broadband Speed Test
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User Jack_Hackett
(knowledge is power) Thu 10-Mar-11 18:21:59
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Re: When does the offer end?


[re: Jack_Hackett] [link to this post]
 
OK mate i will post this on the TT site and leave a link for you here. wink


Here you go - http://www.talktalkmembers.com/forums/showthread.php...
Standard User Jack_Hackett
(knowledge is power) Thu 10-Mar-11 18:23:15
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Re: When does the offer end?


[re: hk11] [link to this post]
 
In reply to a post by hk11:
In reply to a post by Jack_Hackett:
OK mate i will post this on the TT site and leave a link for you here. wink


Cheers. Is this a public site i.e. something we should all know about?


The forum is not hidden but you have to be a TT customer to post there. wink

Link to your questions - http://www.talktalkmembers.com/forums/showthread.php...


.

Edited by Jack_Hackett (Thu 10-Mar-11 18:24:50)

Standard User hk11
(experienced) Thu 10-Mar-11 18:31:23
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Re: When does the offer end?


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
Here you go - http://www.talktalkmembers.com/forums/showthread.php...


Many thanks.

Seems odd you have to be a customer to ask them a question. LOL

---
Keef- Dartford Kent UK - VirginMedia 10M
My Broadband Speed Test
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User hk11
(experienced) Thu 10-Mar-11 18:33:50
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Re: When does the offer end?


[re: Jack_Hackett] [link to this post]
 
In reply to a post by Jack_Hackett:
The forum is not hidden but you have to be a TT customer to post there. wink


Ah, right: cheers.

Do they actually answer customers then? smile

I've had no reply to the email I sent a manager after being passed "up the chain" on a phone call to them. frown

---
Keef- Dartford Kent UK - VirginMedia 10M
My Broadband Speed Test
Previously - Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise,
Freeserve, Force9, TescoNet, AOL, Freenetname, NTL, Pipex, E7
===========
Standard User Jack_Hackett
(knowledge is power) Thu 10-Mar-11 18:42:05
Print Post

Re: When does the offer end?


[re: hk11] [link to this post]
 
In reply to a post by hk11:
In reply to a post by Jack_Hackett:
Here you go - http://www.talktalkmembers.com/forums/showthread.php...


Many thanks.

Seems odd you have to be a customer to ask them a question. LOL


I mentioned this shortly after becoming a customer and joining the forum, i suggested a single forum where non members could ask questions, as you can see my request was ignored.
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