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Standard User milsetone
(newbie) Tue 24-May-11 20:12:24
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EchoLife HG521 Problems

[link to this post]
I am having a lot of problems with this router. Wireless connections are extremely difficult to get and even the one computer that is connected with Ethernet is constantly dropping out and losing connection.

This is the details from my DSL section of the router control panel.

Connection Status
DSL synchronization status Up
DSL up time 03:16:58

Line Status
Upstream line rate (kbit/s) 1020
Downstream line rate (kbit/s) 12191
Line standard ADSL2+
Channel type
Upstream SNR (dB) 7.3
Downstream SNR (dB) 5.6
Upstream line attenuation (dB) 17
Downstream line attenuation (dB) 32
Upstream output power (dBmV) 12.2
Downstream output power (dBmV) 20.6
Upstream CRC 524249
Downstream CRC 102
Upstream FEC 0
Downstream FEC 40650
Standard User baby_frogmella
(committed) Tue 24-May-11 20:52:51
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Re: EchoLife HG521 Problems

[re: milsetone] [link to this post]
Post your problem on the Talktalk forums and one of the OCEs there will send you a new router in the post; the Echolifes are a pile of junk, almost every other router will perform better. Ask the OCE to send you the Dlink 2640 router if possible.

TalkTalk Plus LLU ADSL2+ connected @ 17612/1019 kbps
Attenuation 27db down / 9db up
Noise Margin 3.3 db down / 12db up
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Standard User smiffysrus4
(newbie) Tue 11-Oct-11 21:04:03
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Re: EchoLife HG521 Problems

[re: baby_frogmella] [link to this post]
Hi, My home phone is not working and we have gone around the phone sockets to eliminate if there were any problems and none found, but the only thing I can see which has changed is that the LAN light on the router is off. Can anyone help would be much appreciated

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Administrator MrSaffron
(staff) Tue 11-Oct-11 21:28:40
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Re: EchoLife HG521 Problems

[re: smiffysrus4] [link to this post]
If you unplug the router from the power and phone, and remove all the ADSL filters does the phone still not work?

LAN light will probably only be on if an ethernet cable is connected

Andrew Ferguson, - formerly known as
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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