Hi I wonder if someone can help me. A friend of mine who is with TalkTalk broadband is experiencing very slow download speeds - around 500kbps - even though his router is consistently synced at 4768. I have rung talktalk who insist there isnt a problem when clearly something is wrong. I have checked all the obvious things like viruses etc and a BT Speedtest provides the following results:
Download speedachieved during the test was - 112 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Your DSL Connection Rate :6976 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
Would be very grateful for any help