Like i said many of us are extremely happy with what we pay and the service we get , of course things do go wrong and it would seem you are in this situation .
Thing is we have had trolls here before , mostly there not even Talk-talk customers .
If you had come here and asked about TalkTalk you would of got a frank and honest reply .
There a budget ISP , that means they have budget support , to the most part the connections are very good with many of us using our Talktalk connection for gaming but im a residential customer and have access to the TalkTalk members forum .
The members forum is where clued up TalkTalk residential customers report there issue with the service and to date we have mostly found it to work very well .
My issue with you is your generalisation that you have had a bad experience so TalkTalk are rubbish , when the majority are having a good experience . So you are not the norm , you are the exception .
Check when we last had a complainer , its been ages , and out of 4 million customers , that pretty amazing . Almost as amazing as what i am paying a month and the connection im receiving .
And i repeat Clued up TalkTalk customer don't use the phone to deal with TalkTalk , they use the members forum . But the fact you have never asked for advice and only post here to criticise points to me that you have no interest in fixing your problem and just in slating Talktalk .
Which makes you a Troll in my eyes .
With TalkTalk , not as bad as some might have you believe