I thank everybody who responded to my post.
I received an automated phone call from talktalk customer services 08704441820 last night at 7pm thanking me for renewing my contract and saying I will receive wiritten confirmation in two or three days. so presumably they are keeping to their word about the 7 day cooling off period, because when I accepted the contract initially I was told that I would be able to cancel when I received the letter if I wish to do so.
Maybe they are making things like arranging contracts more transparent and honest because of the recent adverse publicity they received when they were fined a large sum of money by the regulator!
I hope I don't have to eat those words!!
Edited by pappyon (Thu 06-Oct-11 10:08:17)