Apologies if this has been posted previously. I was with Pipex for many years and found the service ok, despite ups and downs. Received the letters saying I would be moved over to Talk Talk-then further letters saying the move had been delayed. No final letter from Pipex but can no longer view my bills on the Pipex website and have received emails from Talk Talk letting me know my bill is available to view online(Talk Talk website). However I cannot access my online Billing and having read their forums it seems many Pipex customers are having the same problems. I also am not happy about my service being downgraded to limited download when it was unlimited with Pipex. A few of my charges have gone up also (knew this from Pipex first emails). Generally speaking not happy and this non access for billing is really the last straw now. Just wondering if any other Pipex customers have had success viewing their bills with Talk Talk - and also can anyone tell me how to go about getting my MAC code from Talk Talk. My line will obviously need to go back to BT so it looks like I have a few things to do, not sure what comes first! Any help very gratefully received.
Thank you & best wishes to all