Swiched to phone and broadband for my parents, their go live date is tomorrow (15th May), but still no broadband router been received. Spoke to customer services, who simply say its been sent out, you can expect it in day or 2 or 3 etc etc.
Doesn't inspire confidence and means my parents will miss a few days internet usage.
Can I use their existing modem to connect to TT broadband? Will i need username/password?