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Standard User baby_frogmella
(experienced) Fri 27-Jul-12 10:44:52
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TT half price offer...on 12 or 18 month contract?


[link to this post]
 
Thinking of renewing my TT Plus contract (best ISP i have ever used for speeds & reliability) so called them and their customer support said the best deal they could offer me was £7.25 (ie half price) + line rental for 6 months on a 12 month contract. Said i would think about it and hung up. So went to 'my account' online and the same offer is available but on a 18 month contract!!! Called TT again but this time they said the offer is on a 18 month contract frown I thought TT had got rid of 18 month contracts and everything was on 12 months now? For new customers their website states the essentials half price offer is for 12 months and i can't find 18 months mentioned anywhere. Can someone clarify?

TalkTalk Plus LLU ADSL2+ 18015/1019 kbps
Pioneer Kuro 428XD ISF'd
iPhone 4S 16gb
ThinkPad X220
Standard User CJT
(committed) Fri 27-Jul-12 15:50:47
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Re: TT half price offer...on 12 or 18 month contract?


[re: baby_frogmella] [link to this post]
 
I am not with TT so I cannot clarify their offers to existing customers,

but the site clearly states 12 Months

http://sales.talktalk.co.uk/product/broadband/essent...

CJT.

tongue

ON BT Total Broadband .

My Broadband Speed Test

[IMG]http://www.speedtest.net/result/986285088.png[/IMG]
ISP Representative TALKTALK_SUPPORT
(isp) Mon 30-Jul-12 11:35:46
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Re: TT half price offer...on 12 or 18 month contract?


[re: CJT] [link to this post]
 
Hi,

Offers for existing customers vary depending on a number of factors. If you dont wish to accept an offer you ahve no obligation to do so, you may also be able to negotiate for a better deal as is evident by a number of custoemrs on the TalkTalk Members Forum

Cheers

Mark
TalkTalk Online Community Department

TalkTalk, Online Community
www.talktalkmembers.co.uk/forums
"The information contained within these posts is provided by TalkTalk
to assist in the resolution of any queries our customers may have. Should you
have a specific request for information please do not hesitate to contact me."
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User baby_frogmella
(experienced) Tue 31-Jul-12 09:59:36
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Re: TT half price offer...on 12 or 18 month contract?


[re: TALKTALK_SUPPORT] [link to this post]
 
WOO HOO! Managed to negotiate a new 12 month deal @ £5.25 per month for Plus package + £9.50 pm line rental ...all confirmed by an OCE grin

TalkTalk Plus LLU ADSL2+ 18015/1019 kbps
Pioneer Kuro 428XD ISF'd
iPhone 4S 16gb
ThinkPad X220
Standard User Oliver341
(knowledge is power) Tue 31-Jul-12 14:50:03
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Re: TT half price offer...on 12 or 18 month contract?


[re: baby_frogmella] [link to this post]
 
In reply to a post by baby_frogmella:
WOO HOO! Managed to negotiate a new 12 month deal @ £5.25 per month for Plus package + £9.50 pm line rental ...all confirmed by an OCE grin

Little wonder they can't afford decent telephone support. wink

Oliver.
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