I'm wondering if there is an email address I can get that isn't to the 'help centre'.
I'm a new customer. I've been with talktalk for less than a week and I want to make a complaint (already!) but I have not been sent an email about my account number or new phone number. As a result NO-ONE will talk to me from the help centre because of 'security' issues. I can't phone in as they request it straight away and I can't even join the talktalk members forum for the same reason.