on the 31st dec I had the talktalk line installed.
Mum and dad have the main phone line (with sky) but openreach said there were spare wires inside the main socket to enable them to give me the 2nd line with Talktalk (with its own number etc).
Before BT left I told him something was wrong.Mum and dads main line had been perfect before he started the install but after there was like an Echo of a dial tone and it just wasnt sounding right.He told me I was wrong there was nothing wrong with the phone.
Well over the last few days when mum and dad been using their line my ADSL goes off.And today I picked the phone up on my phone line to hear dad talking to gran!!! then the fun really bagan my 13.5mb ADSL went to 2.1mb.Mum and dads phone sounds like an old 56k modem just one long screach.Both the phone lines are dead.
Talktalk CS were brilliant they have informed me someone is coming out tomorrow they have confirmed line faults I was just wondering if anyone can suggest what the problem might be because when I tried to explain to Openreach last time something wasnt right they basically ignored it.Surely using the spare wiriing for my new phone line shouldnt have affected my parents line on a totally different phone number but that echo effect only appeared after he setup my phone line.