Hi. Trying to "help" a neighbour on TalkTalk whose broadband keeps 'freezing': they can no longer access the web - but the router shows everything still connected. A router/modem reboot is the only way to get it going again.
They are trying to register on the TalkTalk forum - and will be posting there, eventually.
But, in the meantime, a general question: On their router status page, the sync speeds show as Down: 6190(or thereabouts) and Up: 1020; this is on EABFD exchange which does not have LLU or ADSL2
We tried another router which syncs at Up: 1020 also. Tried actively setting this second router to 'ADSL_G.dmt' - but still the Up sync is 1020.
So ... presumably if this is a 'BT fault' it should be TalkTalk who request BT to fix it.
But just wondering if this is a known problem ? (preferably with a simple fix by the User!)
Or perhaps not a problem at all?
Thank you for your help.