I have contacted Talktalk and they don't want to know. Help please!!
I sadly cannot advise what the cause or resolution maybe for this issue.. However what I wanted to suggest was... You said TalkTalk don't want to know, are you referring to the Call Centre? If so google TalkTalk members forum, and register with them.
If the official forum, and there are staff members on there who are very helpful.
I hope someone on here can help you out.
On Talk Talk Essentials