When I got back I opened all my post To see a Letter from BT stating that I have moved my Phone / Broadband to another provider. I did manage to find the provider who seems to be talktalk as I also had letters from them.
Upon calling talktalk it said on some automated system that the service would be active from Tomorrow. I currently have BT Infinity at my property and they did say a BT Engineer would be called out. So I'm not sure what to think.
The Adviser on the phone could not tell me anything regarding the account as I'm not the account holder. When I ask to speak to a Manager they put me on hold for hours and I end up getting cut off.
Still on the call
Edited by uppi (Wed 11-Sep-13 14:55:16)