Router Name : Diamond
Model Name : Vigor2820Vn
Firmware Version : 22.214.171.124_232201
Build Date/Time : Sep 13 2012 19:09:39
ADSL Firmware Version : 232201_A Hardware: Annex A
Mode State Up Speed Down Speed SNR Margin Loop Att.
G.DMT SHOWTIME 448000 7616000 11 22
At the moment a speed test result returns:
Download speed achieved during the test was - 0.61 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Your DSL Connection Rate :7.62 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
TalkTalk CS claim there is nothing amiss with my service despite the fact from around 8am to 1pm I get a respectable 5.57Mbps down and 0.3 up. During the afternoon and into the evening the speed drops down incrementally to generally aroind 0.6Mbps and even as low as 0.01 on some nights. So effectively I am getting a part time service,
All hardware has been swapped out and the test socket used. Hardwired to the desktop. Results remain the same even if another PC is hooked into the network. TalkTalk want £150 to send an engineer out to investigate the issue. Declined and asked for my MAC code which arrived the next day.
Now as of today FTTC was switched on so I could order FTTC from any supplier.
If this was your feed. what would you do? Either place an order for FTTC and put up with the yo-yo speeds until I get FTTC or order some fireworks as part of a plan to get TalkTalk to sort the matter out. Thoughts on a postcard please. [Well replies here really].