My brother has just had TT fibre installed. it's a long story, but his daughter had TT at another property and moved. As she was still in contract TT offered her a house move in lieu of paying the termination fee (engaging her into another 18 month contract in the meantime). My brother was on Sky ADSL and out of contract, so the deal was done.
It seems that there is not enough capacity on his cabinet (Tarragon Place, Bradley Stoke) to give decent speeds, but I cannot see what the line is synced at. He has the HG612 OR modem which I don't want/ know how to hack. I was hoping the TalkTalk router (black Huawei one) would show line stats of some sort, but it doesn't appear to. Instructions show how to show line stats for ADSL, but the green button is missing on fibre.
Is there a way at all of finding these out? I am wondering if he plugs his old Sky router into the OR modem, he should be able to access the interface and get figures from there? Our Sky router synced and worked on a TT enabled line when we moved in, or was that just a fluke?
Speedtests are reporting speeds ranging from 0.4mb- 36mb down, but only 1.96 up at all times of the day. He has been told the upload is the maximum available to him, that can't be right surely?
Thanks for any advice