I've been with TalkTalk for a few years on their 'TalkTalk Plus' package. I'm currently paying £15/month for this service (not including line rental).
I see on their homepage that they now offer "Essential Broadband" for a mere £3.50/month. As I understand it, the difference between "TalkTalk Plus" and "Essential Broadband" is, in the very literal sense, purely nominal.
Assuming this is correct and there is absolutely no advantage to staying on my existing overpriced plan, does anyone have advice on how I might 'downgrade' with the minimum of fuss?
Obviously this offer is available only to new customers, but I imagine I can obtain a cheaper deal by declaring my intention to leave over the phone. If anyone's had any success with such a pretense, let me know.