kelley came and replaced the faceplate despite it being one of the newer styles with master socket..whatever..he went to the cabinet and we had 40m sync, no internet connection but aparently "they" had been contacted and the changeover to talktalk would be in a couple of hours ie by 17:00.. NOPE phoned during the evening and was subjected to the india experience with all sorts of worthless platitudes but "not to worry all will be well soon" 12:03 an e-mail from talk talk "your internet is now connected" was busy saturday..sunday...no internet another pointless phone call to india, wait another pointless phone call to india, several hours online chat on the talk talk site still no indication of the problem or its rectification date despite checking and identifing lights and jolly useful chat STILL NO SERVICE... ANYONE ANY IDEAS HOW I CAN GET SOMEONE AT TALK TO IDENTIFY THE PROBLEM AND GET IT FIXED PLEASE.?? WHAT A MISTAKE YOU MAKE....!!!!!
I THINK I WILL HAVE TO CANCEL AND GROVEL BACK TO SKY..
Edited by celad2001 (Sun 02-Nov-14 21:32:25)