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Standard User Tazz_uk
(committed) Thu 15-Jan-15 22:07:18
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Massive Packet Loss


[link to this post]
 
A Friend is on the Talk talk Fiber package and ever since it was installed over 6 months ago.

Here is his BB Quality monitor : http://www.thinkbroadband.com/ping/share/5bad0209576...

He has a new modem + Faceplate and around 5+ BT Openreach visits and ports changed in the cabinet.

The drop at 4pm today and the increase in ping was the engineer enabling interleaved which still has not fixed it.

We believe the issue is Talk talks own network related in the exchange at line card level. talk talk are not willing to do anything except send OR engineers.

His thread on the TT forum is here: http://community.talktalk.co.uk/t5/Superpowered-Fibr...

Any help or suggestions welcome

BT Infinity 2 Broadband
Administrator MrSaffron
(staff) Thu 15-Jan-15 22:38:06
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Re: Massive Packet Loss


[re: Tazz_uk] [link to this post]
 
Know any other talktalk users on same cabinet or exchange?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Tazz_uk
(committed) Thu 15-Jan-15 23:07:29
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Re: Massive Packet Loss


[re: MrSaffron] [link to this post]
 
He don't I am afraid

He is on Exchange STREETLY and served by Cabinet 2

BT Infinity 2 Broadband


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