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Standard User epyon
(experienced) Sat 25-Apr-15 04:29:32
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My line is "barred" TTB


[link to this post]
 
Long story short

missed bill payment (for some reason even though i have a direct debit set up)

so they cut my service of

paid it the day after (thursday)

they said its an automated process to get my services put back on

its now coming up 2 days with no service all i get is connection refused message

anyone have some experience with this?

i remember sky switching me back in with in 1hr usually or less

i'm getting pretty furious if its still not back by monday

i guess ill leave them this is unacceptable.

Talktalk Business - 80/20

TTB speedtest
Standard User bernado
(regular) Sat 25-Apr-15 08:20:33
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Re: My line is "barred" TTB


[re: epyon] [link to this post]
 
And this is the Business wing, yikes?! I posted here a couple of weeks ago thinking of moving to their business service but if that is deemed acceptable I don't think I'll bother, truly awful. Hope you get it sorted
Standard User baby_frogmella
(fountain of knowledge) Sat 25-Apr-15 09:25:10
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Re: My line is "barred" TTB


[re: epyon] [link to this post]
 
If you already have a DD set up and the DD payment went uncollected on due date then that is highly unusual...i've been with TTB for ~18 months now and never had a DD payment missed. Once your service is up & running, i would ask them to compensate you finanically for the loss of service as your business lost revenue.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business Fibre 79999/20000 kbps
Powered by Asus RT-AC87R
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Standard User AAuser27
(learned) Sat 25-Apr-15 19:45:28
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Re: My line is "barred" TTB


[re: bernado] [link to this post]
 
I am on AAISP and they have me on a TT Business connection. Best of both worlds.
Standard User underzone
(member) Sat 25-Apr-15 21:28:07
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Re: My line is "barred" TTB


[re: bernado] [link to this post]
 
Leave them...

________________________________
BT Infinity 80/20... Getting 74/17 over 550m (ECI modem & cab)
http://www.speedtest.net/result/2304483192.png
Standard User bernado
(regular) Sat 25-Apr-15 22:50:56
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Re: My line is "barred" TTB


[re: AAuser27] [link to this post]
 
In reply to a post by AAuser27:
I am on AAISP and they have me on a TT Business connection. Best of both worlds.
Not the price though sadly
Standard User BatBoy
(sensei) Sun 26-Apr-15 09:49:45
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Re: My line is "barred" TTB


[re: bernado] [link to this post]
 
Best of both worlds? Paying top dollar for the cheapest service?

Worst of both worlds, I think.


____________________________________________________Information_without_perspective_is_a_higher_form_of_ignorance_
Administrator MrSaffron
(staff) Sun 26-Apr-15 10:25:15
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Re: My line is "barred" TTB


[re: BatBoy] [link to this post]
 
Depends on what QoS AAISP are buying across the TalkTalk Wholesale network really.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(sensei) Sun 26-Apr-15 11:46:33
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Re: My line is "barred" TTB


[re: MrSaffron] [link to this post]
 
Actually, it turns out there is an interesting article here about it http://aa.net.uk/kb-broadband-ttbt.html


____________________________________________________Information_without_perspective_is_a_higher_form_of_ignorance_
Standard User baby_frogmella
(fountain of knowledge) Sun 26-Apr-15 21:27:55
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Re: My line is "barred" TTB


[re: AAuser27] [link to this post]
 
In reply to a post by AAuser27:
I am on AAISP and they have me on a TT Business connection. Best of both worlds.


If your ISP is using the TalkTalk Wholesale network that is NOT the same as TalkTalk Business which is a ISP in its own right.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business Fibre 79999/20000 kbps
Powered by Asus RT-AC87R
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
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