hi, you said you had no internet access and then you later had access at a snails pace. You then went on to talk about webmail but from the order of your post it sounded like your internet access was at a snails pace ie all services.
If you just meant the TT webmail was being an issue then I can see our misunderstanding. However, if all services were affected then I would still say check the connection stats because if these are low nothing else will improve until that is addressed
In theory, theory and practice are identical.....in practice they aren't!