Plusnet however managed to cancel my direct debit before they took my final payment, so they had to chase me to pay it by card.
Same thing happened here.
PlusNet have an on-line payment system but only available if you can log on to your account. Plusnet in their wisdom had cancelled my account!!!! (and email account)
I even tried setting up a new direct debit but Plusnet would not accept it as I was no longer their customer.
After Plusnet's debt collection agents threatened court action for £28 I had to set up a debit card to pay them.
I have better things to do than jump through the Plusnet billing system which in my experience was absolutely abysmal!!!!
I am 100% recycled material of which 90% are microbes. I am therefore never alone.