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Standard User demmo
(regular) Tue 02-Feb-16 05:54:31
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Fibre broadband problems


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I had phone line and fibre broadband (38MB download and 2MB upload) installed on 22/01/2016. When doing the speed test download 37MB and upload 1.98MB which is as it should be.

But when I download anything I only get download of 4.5MB maximum with cable, it has been like this since fibre was installed. I have used my laptop at other places and the speed is much higher.

Can anyone explain why this is happening, the speed test is fine but when downloading the maximum speed I get is 4.5MB.
Standard User professor973
(fountain of knowledge) Tue 02-Feb-16 14:18:21
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Re: Fibre broadband problems


[re: demmo] [link to this post]
 
4.5MBps is 36Mbps exactly what you are expecting.
Standard User iand
(fountain of knowledge) Tue 02-Feb-16 18:46:32
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Re: Fibre broadband problems


[re: demmo] [link to this post]
 
You have 37MB (mega bits per second) on your FTTC/VDSL line. A bit is a 0 or 1. There are 8 bits in a byte or 11111111=1 of 8 bit byte, so divide by 8 and you get 4.625Mbytes per second. this is in line with the 4.5Mbytes you see reported.

Basically as others have said, you get the correct full speed, its just a different ratio of that speed you see. Bits for ADSL/FTTC connections and Bytes for cable/Ethernet connections.

8 bits = 1 bite

IanD


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Standard User Seansmit17
(eat-sleep-adslguide) Tue 02-Feb-16 21:58:59
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Re: Fibre broadband problems


[re: iand] [link to this post]
 
think you'll find its megabits for Ethernet as well

TalkTalk 80Mb
Current Line Stats
Attainable Rate: DL: 93820 UL: 29851
Connection Speed: DL: 79999 Kbps UL: 19999 Kbps
SNR: DL: 14.9 UL: N/A
Attenuation: DL: 13.4 UL: 6.6
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