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Standard User jorkila
(fountain of knowledge) Fri 10-Feb-17 15:45:53
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Drop in download speed.


[link to this post]
 
My router stats have dropped from 79999 to 63689.
It's been 79999 ever since I joined TT and was the max whilst with BT before that, also my upload has dropped form 20 to 19.
I only noticed it today and the only change in my house is we had an electric smart meter installed yesterday which is literally on the outside wall to where my router and phone socket are situated, could this be anything to do with it?
Standard User jroadley
(regular) Fri 10-Feb-17 15:48:17
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
Would be good to see router stats to see what the noise margin is.
Standard User jorkila
(fountain of knowledge) Fri 10-Feb-17 15:48:18
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
These are my current stats:

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
89.240.35.35
Primary DNS Server:
78.151.239.3
Secondary DNS Server:
78.151.235.132Line Quality

Upstream line rate (kbit/s):
19000
Downstream line rate (kbit/s):
63689
Upstream noise safety coefficient (dB):
6.2
Downstream noise safety coefficient (dB):
6
Upstream interleave depth:
294
Downstream interleave depth:
2737
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
4.8
Upstream output power (dBm):
-1.7
Downstream output power (dBm):
13.4
Channel type:
Interleaved
DSL up-time:
0 days 0 hours 32 minutes 2 seconds


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Standard User jorkila
(fountain of knowledge) Fri 10-Feb-17 15:49:03
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
I also thought my router normally says fastpath instead of interleaved.
Standard User jroadley
(regular) Fri 10-Feb-17 15:49:28
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
This is your problem:

Upstream interleave depth:
294
Downstream interleave depth:
2737

Any other changes cabling? Power outages?
Standard User jorkila
(fountain of knowledge) Fri 10-Feb-17 15:52:50
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Re: Drop in download speed.


[re: jroadley] [link to this post]
 
Not that I'm aware of, like I said just the disconnect yesterday to change the meter.

What does that mean then?
Standard User 23Prince
(experienced) Fri 10-Feb-17 19:26:18
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
In reply to a post by jorkila:
Not that I'm aware of, like I said just the disconnect yesterday to change the meter.

What does that mean then?


Your line is being throttles to 2.7mbps?
Standard User BatBoy
(sensei) Fri 10-Feb-17 21:54:25
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
Was your modem powered up all the time they were changing the meter? If so, there were probably loads of disconnections which caused DLM to act
Standard User jorkila
(fountain of knowledge) Sat 11-Feb-17 10:43:07
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Re: Drop in download speed.


[re: BatBoy] [link to this post]
 
No everything was turned off at the sockets before he began.
Now dropped down to just under 52Mb


Internet Connection

DSL synchronization status:
Up
Connection status:
Showtime
WAN IP Address:
89.240.35.35
Primary DNS Server:
78.151.239.3
Secondary DNS Server:
78.151.235.132Line Quality

Upstream line rate (kbit/s):
17000
Downstream line rate (kbit/s):
51957
Upstream noise safety coefficient (dB):
7
Downstream noise safety coefficient (dB):
10.7
Upstream interleave depth:
295
Downstream interleave depth:
2797
Line standard:
VDSL2
Upstream line attenuation (dB):
0.1
Downstream line attenuation (dB):
4.8
Upstream output power (dBm):
-2.5
Downstream output power (dBm):
13.2
Channel type:
Interleaved
DSL up-time:
0 days 4 hours 10 minutes 34 seconds

TT are aware and escalated the issue but I was hoping with a period of stability the issue would resolve itself.
Standard User BatBoy
(sensei) Sat 11-Feb-17 10:56:00
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Re: Drop in download speed.


[re: jorkila] [link to this post]
 
In reply to a post by jorkila:
TT are aware and escalated the issue but I was hoping with a period of stability the issue would resolve itself.
What stability? The uptime is only 4 hours.
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